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AfterPay Status Page

All Systems Operational
AfterPay API Operational
90 days ago
99.98 % uptime
Today
AfterPay API DACH Operational
90 days ago
99.98 % uptime
Today
AfterPay API Benelux Operational
90 days ago
99.98 % uptime
Today
AfterPay API Norway Operational
90 days ago
99.99 % uptime
Today
AfterPay API Sweden Operational
90 days ago
99.93 % uptime
Today
AfterPay API Finland Operational
90 days ago
99.99 % uptime
Today
AfterPay API Denmark Operational
90 days ago
100.0 % uptime
Today
MyAfterPay & App Operational
90 days ago
99.96 % uptime
Today
MyAfterPay ? Operational
90 days ago
99.92 % uptime
Today
AfterPay App Operational
90 days ago
100.0 % uptime
Today
Customer Service Operational
90 days ago
100.0 % uptime
Today
Customer Service Germany Operational
90 days ago
100.0 % uptime
Today
Customer Service Austria Operational
90 days ago
100.0 % uptime
Today
Customer Service Switzerland Operational
90 days ago
100.0 % uptime
Today
Customer Service Netherlands Operational
90 days ago
100.0 % uptime
Today
Customer Service Belgium Operational
90 days ago
100.0 % uptime
Today
Customer Service Norway Operational
90 days ago
100.0 % uptime
Today
Customer Service Sweden Operational
90 days ago
100.0 % uptime
Today
Customer Service Finland Operational
90 days ago
100.0 % uptime
Today
Customer Service Denmark Operational
90 days ago
100.0 % uptime
Today
Hosted Fields ? Operational
90 days ago
100.0 % uptime
Today
AfterPay Elements ? Operational
90 days ago
100.0 % uptime
Today
Settlement Services ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2022

No incidents reported today.

May 28, 2022

No incidents reported.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022
Completed - The scheduled maintenance has been completed.
May 25, 07:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 CEST
Scheduled - We would like to inform you of a planned maintenance window during Wednesday, 25th of May between 07:00-07:45 CET.
The maintenance will improve the security and performance of the AfterPay API.

Expected impact:
1. 45 minutes of downtime for the Checkout capability in Nordics market
2. 45 minutes of lowered acceptance rate for the Checkout capability in DACH market.

We apologize for any inconvenience caused.

May 18, 15:28 CEST
May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - Unfortunately, we have to inform you about an incident that was preventing access to financial reports in the AfterPay Merchant Portal. The service was affected from 18.05.2022 08:00 AM to 01:30 PM CET.
May 18, 07:00 CEST
May 17, 2022

No incidents reported.

May 16, 2022
Resolved - We are happy to inform you about the incident that was disrupting our service has been resolved.
The service has been restored since 16.05.2022 05:09 PM CET.

Apology for the inconveniences.

May 16, 17:22 CEST
Monitoring - We are updating you about the ongoing incident that is disrupting our service.
The investigation determined our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service.

We will continue providing you with the updates until the incident is resolved and service is restored.

May 16, 16:52 CEST
Identified - Unfortunately, we have to inform you about an ongoing incident that is disrupting our service.
The service has been affected since 16.05.2022 04:29 PM CET.
We have escalated the incident to our DevOps engineering team, who are currently working on resolving the issue.
We will provide you with an update within 1 hour.

May 16, 16:40 CEST
Resolved - We are happy to inform you about the incident that was disrupting our service has been resolved.
The service has been restored since 16.05.2022 11:09 AM CET

Apology for the inconveniences.

May 16, 11:11 CEST
Update - We are updating you about the ongoing incident that is disrupting our service.

The investigation determined that due to instability in the back-end services we're experiencing disruptions to the Virtual Bank Account service. Technicians are still working on resolving the incident and restoring service.

We will continue providing you with the updates until the incident is resolved and service is restored.

May 16, 10:56 CEST
Monitoring - We are updating you about the ongoing incident that is disrupting our service.

The investigation determined that due to instability in the back-end services we're experiencing disruptions to the Virtual Bank Account service. Technicians are working on resolving the incident and restoring service.

We will continue providing you with the updates until the incident is resolved and service is restored.

May 16, 10:38 CEST
Identified - Unfortunately, we have to inform you about an ongoing incident that is disrupting our service.
The service has been affected since 16.05.2022 09:44 AM CET.
We have escalated the incident to our DevOps engineering team, who are currently working on resolving the issue.
We will provide you with an update within 1 hour.

May 16, 10:30 CEST
Resolved - We are happy to inform you about the incident that was disrupting our service has been resolved.
The service has been restored since May 16 2022 06:12 AM CET.

We will provide you with an preliminary incident report shortly, within 5 working days at the latest.

May 16, 06:28 CEST
Identified - Unfortunately, we have to inform you about an ongoing incident that is disrupting our service.
The service has been affected since May 16 2022 05:44 AM CET.
We have escalated the incident to our DevOps engineering team, who are currently working on resolving the issue.
We will provide you with an update within 1 hour.

May 16, 06:08 CEST
May 15, 2022

No incidents reported.